Diablo 4 Could Have Gone The Extra Mile With One Customization Feature

Diablo 4 Could Have Gone The Extra Mile With One Customization Feature

Diablo 4’s character customization does a lot of things right, especially when directly tied to the gameplay loop, but it lacks an important feature.


  • Diablo 4’s loot and itemization issues can be improved with player feedback and Blizzard’s intervention, giving hope that common problems will be addressed soon.
  • Diablo 4’s character customization is limited and not as accessible as other live-service games, missing an opportunity for a more immersive experience.
  • It is unlikely that Diablo 4’s character models and customization options will change due to the demanding resources required, but there is hope for improvement in future installments of the franchise. Diablo 4 should have included body type options to improve character customization.

Diablo 4 has seen ups and downs in popularity since it first came out, and there are many ways the game can still be improved upon by Blizzard in future patches, seasons, and even expansions. Issues with Diablo 4‘s loot and itemization can be solved with players’ feedback and Blizzard’s intervention, and although it’s not ideal that the game’s state is not optimal from the get-go, there’s a good chance that the most common problems it faces will be addressed soon rather than later. However, there are some things that are unlikely to change even a few years down the line, and Diablo 4‘s character customization might be one of them.

Customization in Diablo 4 is often not an easy topic to navigate because while Blizzard learned the hard way that Diablo Immortal‘s microtransactions were too much and leaned a lot in pay-to-win territory, Diablo 4‘s are not exactly in a better place. The main problem is that they are extremely expensive even compared to most other live-service games with character skins, with the likes of Fortnite or Destiny 2 making them much more accessible. Not only that, but Blizzard has pigeonholed itself into making these cosmetics (and also those coming from future battle passes) one size fits all – and that is a big missed opportunity.

Diablo 4’s Character Models Needed Body Types as Customization Options


In typical ARPG fashion, Diablo 4 features five classes to choose from, each with a set of skills and talents to pick from to make a build, often pairing some of the game’s best items with them. Unlike some ARPGs, Diablo 4 even allows players to choose their character’s gender and then apply a handful of customization options that range from selecting the hair and facial hair to jewelry and body tattoos and marks, all making a given character more unique.

This was already a step forward, but with how customization-heavy Diablo 4‘s first battle pass is, as well as how hard Blizzard is pushing cosmetic microtransactions and armor sets, the game could and should have gone the extra mile to provide players with a more immersive experience. For example, RPGs like the recently released Baldur’s Gate 3, often provide players with a more expansive selection of customization options, including the choice of body types. This is not the case in Diablo 4, and instead, each character class model is solely shaped according to the selected gender, which is quite limiting and doesn’t even bode well for the game’s focus on armor sets and cosmetics.

Players are more likely to engage with customization options if they have agency over what their character looks, with Baldur’s Gate 3‘s character creation process being a masterclass in these regards, considering some players spent hours perfecting the looks of their avatars. The scope and gameplay loop of Baldur’s Gate 3 and Diablo 4 differ immensely, however, and it’s most likely that even the highly-praised Path of Exile 2 will have set character models with no character creation options at launch.

As such, Diablo 4 could have been the exception more than it is the rule when it comes to character customization in action RPGs, but its character models are still one-dimensional. This is hardly ever changing for the game, too, considering that Blizzard would have to rework all the existing in-game armor sets and cosmetics to fit a more varied range of body types, which would likely be too demanding in terms of resources. However, Diablo 4‘s successor will seemingly not take a decade to make, according to Blizzard, so there’s a chance that this next step is not out of the question just yet for the franchise as a whole.

Diablo 4 is available for PC, PS4, PS5, Xbox One, and Xbox Series X/S.

MORE: Path of Exile 2’s Multiplayer Experience Could Top Diablo 4’s

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