You May Be Eligible for Part of This $10.5 Million Spam Text Settlement
Kaiser Permanente Text Spam Settlement: You Could Get Up to $75 per Unwanted Message
If you’ve ever felt the frustration of receiving unsolicited marketing texts from a healthcare provider—even after explicitly asking them to stop—you’re not alone. Kaiser Permanente, one of the largest healthcare organizations in the United States, is now facing a major settlement over exactly that issue. The company has agreed to pay $10.5 million to resolve a class action lawsuit alleging it continued to send promotional text messages after recipients opted out.
The lawsuit, filed in August 2025, claimed that Kaiser Foundation Health Plan Inc. violated the Telephone Consumer Protection Act (TCPA) by failing to honor “stop” requests from text message recipients. The TCPA is a federal law designed to protect consumers from unwanted robocalls and texts, and violations can result in significant penalties.
Who Qualifies for the Settlement?
If you received multiple marketing texts from Kaiser Permanente between January 21, 2021, and August 20, 2025, after sending an opt-out request, you may be eligible for a payout. Specifically, you must have received more than one text message within a 12-month period following your “stop” or similar opt-out command. (Note: The confirmation message acknowledging your opt-out does not count toward the total.)
The settlement covers two distinct classes of claimants:
- Recipients in Florida
- Recipients across the rest of the United States
How Much Can You Get?
The maximum payout is $75 per qualifying text message. However, the actual amount each claimant receives may be less, depending on the total number of valid claims submitted. The settlement administrator will determine the final payment amounts after the claims period closes.
How to File Your Claim
To receive your settlement payment, you must submit a valid claim form by February 12, 2026. Here’s how:
-
Online Claim (If You Received a Notice):
- If you received a notice of eligibility via mail or email, it will include a unique ID and PIN.
- Visit the official settlement website at kaisertcpasettlement.com/Login and follow the instructions to file your claim online.
-
Paper Claim (If You Did Not Receive a Notice):
- Download the claim form from the settlement website at kaisertcpasettlement.com/Home/Documents.
- Complete the form and mail it to the settlement administrator.
- Ensure your hard copy claim is postmarked by February 12, 2026.
Important Notes:
- Payments will not be distributed immediately. It may take several months for the settlement details to be finalized and for funds to be distributed.
- Keep an eye on your email or mailbox for updates from the settlement administrator.
Why This Matters
This settlement highlights the growing importance of consumer privacy and the enforcement of laws like the TCPA. Companies that fail to respect opt-out requests not only risk legal action but also damage their reputation and customer trust. For consumers, it’s a reminder to be vigilant about unsolicited communications and to know your rights under the law.
If you believe you qualify, don’t miss the February 12, 2026, deadline to file your claim. A little effort now could result in a nice payout for those annoying, unwanted texts.
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