Government Tech Giant Conduent Data Breach: 10 Million+ Records Exposed in Massive Ransomware Attack

The Scale of the Breach

A shocking data breach has rocked the government technology sector, with Conduent—a major government contractor—revealing that a ransomware attack from January 2025 may have compromised the personal information of over 10 million Americans. This revelation comes more than a year after the initial attack, which initially appeared to be a temporary service disruption affecting multiple U.S. states.

The breach, confirmed in a September 2025 SEC filing, exposed highly sensitive data including Social Security numbers, patient medical records, and health insurance information. The hacker group SAFEEPAY Ransomware has claimed responsibility for the attack, though Conduent has not officially confirmed this attribution.

What Makes This Breach So Concerning

Conduent’s role as a government contractor amplifies the severity of this breach. The company handles critical services for approximately 100 million U.S. residents across various government health programs, including EBT and SNAP benefits in states like Oregon. This means the breach potentially affects not just direct customers, but anyone who relies on government assistance programs.

The numbers are particularly puzzling in Oregon, where the state’s Department of Justice listed nearly 10.5 million people affected—despite Oregon’s total population being only 4.9 million. This discrepancy suggests the breach may have exposed records for former residents, deceased individuals, or possibly includes data from multiple states.

Timeline of Events

January 2025: Initial ransomware attack disrupts services across multiple states
February-March 2025: States experience ongoing service interruptions
September 2025: SEC filing reveals scope of data compromise
October-December 2025: Data breach notification letters begin distribution
Early 2026: Company plans to complete all notifications

States Affected

Conduent has begun sending breach notification letters to affected individuals in:

Delaware
Indiana
Maine
Massachusetts
New Hampshire
Oregon
Vermont

What Information Was Stolen?

According to Conduent’s SEC filings, the compromised data includes:

Full names and addresses
Social Security numbers
Driver’s license numbers
Medical records and health insurance information
Financial account details
Government benefit information

Immediate Steps to Protect Yourself

If you’ve received a breach notification letter, take these critical actions immediately:

1. Activate Free Credit Monitoring

Most states require companies to provide 12-24 months of free credit monitoring after a data breach. This service can alert you to suspicious activity on your credit reports.

2. Enroll in Identity Theft Protection

Consider signing up for one of the best identity theft protection services, which offer:

Dark web monitoring
Identity restoration assistance
Insurance coverage for stolen funds
Real-time fraud alerts

3. Change Passwords Immediately

Create strong, complex passwords for all affected accounts. Consider using a password manager to generate and store unique passwords for each service.

4. Monitor Financial Statements

Review bank statements, credit card bills, and medical insurance Explanation of Benefits (EOBs) for any unauthorized charges or services.

5. Place Fraud Alerts

Contact one of the three major credit bureaus (Equifax, Experian, or TransUnion) to place a fraud alert on your credit file.

Red Flags to Watch For

Be extremely cautious of:

Phishing emails claiming to be from Conduent or government agencies
Phone calls requesting personal information verification
Suspicious text messages with links to “claim your free monitoring”
QR codes in unexpected communications

Why This Breach Matters

This incident highlights the critical vulnerabilities in government technology infrastructure. Conduent processes sensitive information for millions of Americans, and a breach of this magnitude could have long-lasting consequences for identity theft and financial fraud.

The delayed notification (over a year after the attack) also raises questions about corporate transparency and the effectiveness of current data breach notification laws.

Expert Analysis

Cybersecurity experts warn that breaches involving government contractors are particularly dangerous because:

The data is often more comprehensive than typical corporate breaches
Government systems are frequently interconnected
Recovery and notification processes can be more complex
The information is often considered “permanent” (Social Security numbers don’t change)

Looking Forward

As Conduent continues its investigation and notification process through early 2026, affected individuals should remain vigilant. The company has stated it’s conducting a “detailed analysis of the affected files,” but questions remain about:

The exact number of individuals affected
Whether all impacted states have been identified
The adequacy of the company’s security measures
Potential regulatory consequences

What You Can Do Right Now

Check if you’re affected by contacting your state’s Attorney General office
Document everything related to the breach notification
Consider credit freezes for maximum protection
Stay informed about updates to this ongoing situation
Share information with family members who might also be affected

The Bigger Picture

This breach serves as a wake-up call for both government agencies and private contractors about the importance of cybersecurity. As more government services move online, the potential impact of these breaches will only grow larger.

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Massive government tech data breach expands to more than 25 million more Americans a year after it was discovered